Seller to call and initiate then Buyer to call and open an account 

Call: 866.786.6682

Email : customerservice@sunnova.com

If you sell your home, you may be able to transfer your Sunnova solar energy plan to the homebuyer, passing the solar benefits as well. If you’re the seller, it’s important that you log into your Sunnova Customer Portal and submit your home transfer request as soon as you have a potential buyer for your home.

You may also contact them by phone at 866.SUNNOVA, by email at customerservice@sunnova.com. or by submitting this form online

When you submit your home transfer, you will need to provide them with the following information:

• Name(s) of any potential buyer(s)

• Realtor(s)

• Name of escrow company

• Name of title company

• Name of anyone else who is eligible to check on the status of the solar system transfer

• Sunnova system ID (optional)

When transferring your service plan, a potential homebuyer must pass a credit check and sign a transfer agreement. In lieu of a credit check, they can accept a deposit.

Once the home sale has closed, the transfer agreement goes into effect and the buyer is officially a Sunnova customer.